Flex

Terms of Service

Last updated 29 September 2026

By using Flex you agree to the terms below. We kept the language as plain as we could.

The service

  • Flex helps you log food, bodyweight and workouts, and gives nutrition estimates and advice through an AI coach, on the web and through a Telegram bot.
  • Flex is in beta. Features may change and the service may occasionally be unavailable.

Your account

  • You sign in with a Google account and are responsible for activity on it. One person, one account.
  • You can delete your account any time from Progress, Account.

Plans and quota

  • The free plan has daily limits on coach messages, photos and voice, shown in Progress. Limits reset every day at 00:00 WIB.
  • If paid plans arrive, their price and contents will be explained before you pay. Nothing is charged without your consent.

Estimates and AI

  • Calories, macros and coach advice are AI estimates and can be wrong. Check the numbers that matter to you.
  • Flex is not medical advice and does not replace a doctor or dietitian.

What you may not do

  • Try to break into, overload or game the service or its quota, including through automation.
  • Use the coach for anything other than food, training and bodyweight, or for unlawful content.
  • We may limit or close accounts that break these terms.

Your data

  • Your data stays yours. How we process it is in the Privacy Policy.

Liability

  • Flex is provided as is. To the extent the law allows, Looma is not liable for health decisions made solely on estimates from Flex.

Law and changes

  • These terms are governed by the laws of the Republic of Indonesia. If they change, the date above changes with them, and significant changes are announced in the app.
  • Contact: support@looma.id.